One of our longest-serving and most experienced facilitators, Rick Dobbie, led a workshop about giving feedforward at our organizational retreat last month! We all took a lot away from the time we had with him. Here are a couple of reflections from two members of our full time team.
Anne Malabar was one of those who offered her thoughts on the session. She writes: “Our feedforward session, led by Rick Dobbie was full of humour and covered the value and process of receiving and sharing feedforward using the thoughtful framing of how birds, bees and ants rely on such information for their very survival. Whilst sharing key guidelines for sharing feedforward information, he also urged us to share such communication via a positive lens, focusing on behaviours that you wish to see rather than those that you wish to prevent.”
Stacey Jones also shared: “Rick conducted an insightful workshop for us where we explored the principles of giving and getting feedforward through teams and how a number of different factors can be important in how we develop and sustain rapport.
Some key discussions from Rick’s workshop included awareness of emotions, awareness of self and others, managing emotions through clear and concrete communication, the framing of terminology, asking empowering questions and responsibility and ownership. By identifying the emotions of our team and students, we are able to identify when and how might be a good time to discuss feedforward information or decide on the appropriate activity. Feedforward is a more progressive term for feedback. Rick showed us exactly how framing our discussions with specific terminology can be a great way to empower the learning process. He also took us through his topics in the context of different cultures and how having an awareness of other cultures can be important when delivering information, engaging in discussion and making observations. The importance of awareness through observation as we make assumptions and interpretations can better connect us with other individuals–building trust where individuals feel that they have a voice in a safe space. This avoids feelings of separation and judgment. By coming from a place of giving and learning, we can grow as individuals and create thriving and empowered communities.”
Rick’s workshop was a great experience for the entire JUMP! team and we are so grateful for his willingness to share some of his expertise. Now, Rick is in Osaka, leading one of the first programs of the year! Here he is describing the Chinese verb “ting” to a group of students. Rick also shared this lesson at our retreat. The word translates to “listen” in English and the character can be broken down into four parts: ears to hear, eyes to see, heart to feel and the brain to think–all with focused attention.
We appreciate all of the value you bring to our organization, Rick! Thanks for sharing some new ideas for how we can more effectively promote positive outcomes within our organization and lives.